Visitor guidelines for CALHN sites

We are working to slow the spread of COVID-19 and to keep our patients and staff safe.

CALHN has procedures and protocols in place that are designed to keep our patients, visitors and health care workers safe. 

The visitor guidelines apply to all CALHN hospital sites including:

• Royal Adelaide Hospital
• The Queen Elizabeth Hospital
• Hampstead Rehabilitation Centre
• Statewide Rehabilitation Services
• Glenside Health Services

COVID-19 visitor guidelines

While it is vital to prevent COVID outbreaks in healthcare settings, we also recognise the importance of visitors and support people for patient and family wellbeing.

Current visitor guidelines are as follows:

• Adult general inpatients no restrictions.
• End of life patients no restrictions.
• Emergency Department patients can have a visitor accompany them in the Emergency Department.
• For outpatient patients one visitor can accompany the patient.
• For confirmed or suspected COVID-19 patients our clinical teams will continue to support patient visits virtually and where appropriate, two visitors per day can be arranged with the treating team.

Where appropriate and in the best interest of the patient we will provide greater flexibility on visitors.

COVID-19 visitor requirements

During Visiting hours to help keep everyone safe from COVID, all visitors must:

• Wear disposable surgical masks when in clinical areas (wards, clinic rooms, and in patient rooms)
• Maintain a distance from others
• Wash your hands (either with alcohol hand rub or soap and water)
• If visiting a COVID positive patient, additional measures are required when entering the patient’s room and this includes:
  • Wearing a fit checked N95/P2 mask (staff will show you how to place and remove it)
  • Disposable eye protection/goggles
  • Disposable gown (gloves are not required just hand hygiene)

Do not visit if you have COVID-19, have been exposed to COVID-19 or have any respiratory symptoms. See your GP or visit a Respiratory Clinic and stay at home.

We are aware these restrictions can be challenging. We ask all visitors to treat our staff with kindness as we work to keep our community, staff and patients safe.

More information

• Visiting public hospitals (SA Health website).

Thank you for your understanding as we try and keep patients and the community healthy.